Terms & Conditions

“We,” “us”, “our” mean Trevors Warehouses Limited, a company registered in England and Wales. 

Company number 781426, whose registered office is at Jones Harris & Co, 17 St Peters Place, Fleetwood, Lancashire, FY7 6EB. 

We reserve the right to amend or update these terms without notification.

1. Orders

Orders are accepted subject to availability of the product from the manufacturer or importer.

2. Parties

Only we and the customer making the order are intended to benefit from the contract of supply. Minimum of 48 hours’ notice from date of completing form to first order

3. Returns

Our drivers are not authorised to accept goods for return without a company collection note. Damaged goods must be returned at the time of delivery, following which a credit note will be raised and forwarded. Frozen products must also be returned at the time of delivery.

4. Payment Terms

All deliveries are made on a cash on delivery basis, unless agreed with our office in advance. Weekly accounts must be settled within 14 days of invoice date. Monthly accounts must be settled by the 21st of the month following invoice date and sent to the statement address. In the event of an account being in arrears, we reserve the right to withhold further supplies and charge interest of 4% per month. An account form must be completed by each customer so that a compulsory credit check can be carried out. All credit terms are subject to the availability of credit insurance. In the event of no credit insurance being available, then it may not be possible to open an account for the customer.

5. Risk and Ownership

All risks in the goods pass to the purchaser on delivery. Ownership of goods delivered to customer shall remain with us until payment of the invoiced cost has been received in full. Pallets and plastic crates remain our property at all times. We reserve the right to charge for any items left at the customer’s premises at their request, which are not returned on demand or are lost by the customer.

6. Deliveries

a) The number of packages delivered must be checked in the presence of the driver. Claims for shortages should be made at the time of delivery but in any event claims must be made to the distribution depot on the day of delivery

b) Please check for any substitute products on your order. It is the responsibility of the customer to check the products delivered.

c) Any discrepancies on orders must be notified within 24 hours, claims made after this time, or made against invoices signed unchecked, may not be honoured.

7. Warranty

All goods offered for sale are warranted to be of the nature, substance and quality described and to comply with all statutory requirements from time to time in force relating to the sale of food (so far as applicable to such goods).

8. Product Durability

Most food product with a life from manufacture of twelve months or less must by law be dated either by Best Before or a Sell By Statement. We as a company endeavour to ensure that all dated stock has an optimum remaining life when we sell to our customers. All customers are advised to check the durability dates upon receipt. We therefore regret that we are unable to accept returned products relating to date coding from our customers.

9. Pricing

We reserve the right to alter prices without notice in the event of significant unforeseen market fluctuations, or in the case of pricing errors. Prices are fixed on the day of delivery, not when the goods are ordered. VAT will be charged at the appropriate rate on goods where applicable.

10. Limitation of Liability

d) We do not accept liability for any failure to perform or delay in performance caused by events outside of our reasonable control (including, but not limited, to strikes, trade disputes, accident, breakdowns, shortages affecting us or our usual sources of supply or means of delivery of the product)

e) We accept unlimited liability for personal injury or death arising from our negligence and for all other matters for which it is unlawful for us to limit our liability under English law.

f) Subject to (b) above, we shall have no liability to you whether in contract, tort (including negligence) or breach of statutory duty for any: (i) loss of profit, loss of business or business opportunity, loss of contract, loss of goodwill; or (ii) any special, indirect or consequential loss.​

11. Website

Trevors Foodservice uses Google Analytics to analyse the use of this website.

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.

The information generated relating to our website is used to create reports about the use of the website.

Google will store and use this information.

Google’s privacy policy is available at: https://www.google.com/policies/terms/